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Billing

How Wilco billing Works
Wilco bills our customers one month in advance. We try to place in the nearest bill cycle, however, there are times that your first bill will contain more than one month of service charges, and possibly up to nearly two months of services. Your bill will include an itemized statement of the services, equipment, franchise fees and taxes for which you are being billed. If service(s) are added in the middle of a billing cycle, pro-rated charges will appear on the next bill, as well as the following month’s charges. Payment is due upon receipt.

Online Payments
Pay your Wilco bills online quickly and securely right here.

Paying with Credit Card
To pay with credit card by phone, call 215.540.3937 ext. 120, 121, or 124.

Paying at a In Person Payment Center
For information about how to pay your Wilco bill at an in person payment center, please go to www.ameracash.com

Several Payment Locations Include:
ACE Check Cashing: 2235 Cecil B. Moore Avenue
Columbia Money Loan:1426 W. Cecil B. Moore Avenue
Currency Now: 2240 Ridge Avenue
ACE Check Cashing: 8925 Frankford Avenue
Shop-N-Go 7370 Frankford Avenue
54th Street Check Cashing: 2451 N. 54th Street
Alnor Check Cashing: 2226 Bryn Mawr Avenue

Making Late Payments
If you know your payment will be late, to avoid confusion, it is best if you receive an updated total Amount Due before you submit your payment. To check your current balance, you may call us at (215) 540.3930, come to our offices, or make payment at a payment center. Please base your payment on those current charges.

PRO-RATE
If an item of Pro-Rate appears on your bill under current monthly activity it reflects the following:

Wilco bills monthly in advance, based on the calendar month. If your cable is installed, disconnected, or services are changed during the month, then you will be charged for the balance of the days in that billing period. These balance of the days are pro-rated days, so you will be charged for these days plus your first full month of service.

How to read your Wilco Bill

Download PDF sample Bill here

Bill Explanations
1. Payment Stub- Please include when mailing in your payment.
If you are to ever lose your stub at anytime before payment, take notice
of your account number located at the top of your bill and write it on your check or money order.

2. Account Number- Please refer to this at all times when calling and list on all payments and correspondence.

3. Due Date- The date that your payment is due with no exceptions. If received after date a $5.00 late charge will be applied to your account.

4. Account Summary-
a. Billing Date- The date that your bill was printed.
b. All payments received up and to the date listed.
c. Pervious Balance- Any unpaid balance prior to payments as of the billing date list above.
d. (-) Payments- Any and all payments received up and till the date is parentheses.
e. (=) After Payments- Balance after payment (s) are subtracted from your account.

5. Current Month Activity/ Current Charges- This shows each package you currently subscribe to and the monthly rate for each as well as any taxes. It will also show in parentheses any credits or adjustments made to your account during the month.